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Motorcycle Support

Motorcycle Support Tabs

Workflow

Workflow
Step #1 Step #2 Step #3 Step #4 Step #5

Step #1

The fobs are still in range, or timers were not reset.

Pull out your phone or a timer and wait 45 seconds. This will allow timers to completely reset before testing.

Make sure fobs are in manual mode.

Check to make sure the fobs are in manual mode. The small tags on the fob will walk you through checking, or you can find more detailed instructions in our manuals.

Check stop/run wiring and connections.

Check and make sure you wired up the stop/run switch exactly how we explain in the manual. Otherwise, your system may not operate correctly. If this is a plug N play system make sure the stop/run connector is plugged into the stop/run harness. Trace the wires to verify. If this is a universal kit, ensure you made your connections exactly like the manual specifies, these can not be spliced in with wire taps.

Step #2

Check key fob batteries.

The fobs run off two (2) CR2032 batteries. These are deep cell batteries and must have at least 3.0 volts. If they are less than 3.0 volts, you need to replace them. Even a battery reading at 2.99 volts will lead to the fob not operating correctly. ***NOTE*** The LED lighting up is not an indicator of a good battery.

Check bike's battery.

Our system requires 10 volts to operate. If your bikes battery is below 10 volts you will need to charge it.

Check the ground wire.

Our system becomes the heart of your bike, so you must have a very good ground. It is highly recommended to ground the unit directly to the negative side of your battery.

Check stop/run wiring and connections.

Check your stop/run connections, you must have wired in your stop/run switch exactly as described in the manual or our system will not work properly. With the stop/run switch off check our grey wire for 12 volts, our grey wire should have at least 12 volts and our white wire with a black stripe should not have 12 volts. Turn the stop/run switch back on and both our grey and our white wire with a black stripe should have 12 volts. You can not tap into these wires.

Check main harness.

Check our main wiring harness, with your stop/run switch off, our red wire should have 12V. Turn the stop/run switch on and press the button on your fob, the red wire with black stripe should have 12V. The brown wire and red with white stripe are an independent circuit, whatever you put into the brown should be coming out the red with white stripe, when the stop/run is turned on and the unit is authorized with the fob.

Step #3

Check power and ground.

Our system requires a strong power and ground signal. Make sure the system is grounded directly to the battery and that are unit is getting at least 12 volts. If during cranking the battery is dropping below 10 volts, our system will reset.

Check fuses and relays.

Check to make sure all fuses and relays in the bike are good.

Check the bike's battery under a load.

Check to make sure your battery in the bike is not dropping below 10 volts during cranking. Otherwise our module will reset.

Check all wiring that you may have touched.

When installing our system on some bikes, you may end up having to unplug other connectors on the bike to have space to work. Make sure everything you unplugged or moved around is securely plugged back in.

Step #4

The fobs are still in range, or timers were not reset

Pull out your phone or another timer and wait for 3.5 minutes without touching the bike or the fob. This allows all timers to reset to get an accurate test of automatic mode.

Check where your fobs are.

Make sure that when you are setting the fobs down you are putting them on a solid surface (something that is not going to move or vibrate). If you are placing them on something that will move or vibrate like a washing machine, or a table people are bumping into, this will not give you accurate results.

Check where your surroundings.

Make sure you are not doing this test in a garage, shop or crowded parking lot, the RFID signal will bounce off the walls/metal/other vehicles and will give you a false range reading.

Step #5

Check your are in manual mode.

The fobs detect motion. Typically keeping the fob in your pocket and walking up to the bike is enough movement to trigger the motion detector. Give the fobs a good shake to make sure you are activating the motion detector

Check key fob batteries.

The fobs run off two (2) CR2032 batteries. These are a deep cell batteries and must have at least 3.0 volts. If they are less than 3.0 volts, you need to replace them. Even a battery reading at 2.99 volts will lead to the fob not operating correctly. ***NOTE*** The LED lighting up is not an indicator of a good battery.

Check key fob batteries if fob wont go into Automatic mode.

If the batteries in the fob start to get low the fobs will take themselves out of automatic mode and put themselves into manual mode, this is a safety feature to warn you that your fobs batteries need to be replaced

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We have plug and play kits for many bikes that don’t require you to cut a single wire, if your bike is not listed on our website for plug and play give us a call and we still be able to do a plug and play kit for you. If we are unable to do a plug and play kit for you, it is still possible for you to go keyless and only requires cutting a few wires.

The install is very straight forward, i. If we do not have a plug and play system for your bike it is only considered a two beer install. If we do have a plug and play kit for your bike, you may finish the install before your first beer.

If your bikes ignition wires don’t match the wire colors we mention in the manual its pretty easy to figure out which wires go where, you will need to have a multi-meter or test light as well as a something to write with as well as your bikes key.

STEP 1 make sure your bikes keyswitch is in the OFF position, now using your Multi-meter or test light we are going to test your bikes wires, write down the color of wires that currently have 12V with the key switch turned off, you may only have one that is at 12V or you may have numerous.

STEP 2 (if your bikes keyswitch only has an ON and OFF position skip this step) turn your key to the first position, now test the wires and write down the colors of the wires that now have 12V.

STEP 3 Turn your keyswitch to the ON position, now test the wires and write down which now have 12V.

STEP 4 if you only had 1 wire that had 12V during STEP 1, hook up our BROWN and our RED wire to this wire. If you have 2 wires that were at 12V during STEP 1, hook our RED wire up to one of them and our BROWN wire up to the other.

STEP 5 (if your bikes keyswitch only has an ON and OFF position skip this step) The wires that went to 12V during STEP 2 will go our our RED/WHITE stripe wire.

STEP 6 The wires that got 12V during STEP 3 will go to our RED/BLACK stripe wire.

No, the way the DGD-KIM system works is like this; as you approach your bike, the system begins communication to see if you have a valid Dawg tag with you. If you have a valid tag the system “pre-authorizes” your ignition and accessory circuits, but doesn’t turn anything on. When you flip your stop/run switch to “on” the DGD-KIM sequentially turns on your lights, other Accessories and your ignition on.

Yes, Each system can learn up to four unique Dawg Tags. If you have numerous bikes you can program each of your Dawg Tags to operate any of your bikes.

No the tags that were shipped with the system have been pre-programmed to it.

You can add our optional accessory switch which enables you to turn on your ACC circuit independent from your ignition system as well as the key fob, this is a great option if you are at a show or even just a BBQ and you won’t be at your bike the whole time but want to run lighting or the radio. Your bike will still be protected from someone attempting to hop on and ride because you will not be there with the key fob.

No, The Dawg Tags utilize non-volatile memory and will not lose their programming if either the Dawg Tag or the module loses power.

The KIM is a fully sealed unit; we classify the module as “water resistant”. The system has been tested to operate correctly after being completely submerged underwater for over 5 minutes.

This is indicative of the stop run switch not being hooked up correctly, please ensure that you are on the two stop run switch wires, Either the wires are reversed or you are on the wrong side of the connection. To ensure that you are on the stop run switch wires, take a multi-meter and check for continuity, the two wires should have continuity with the switch turned on and they should not have continuity with the switch turned off. If this is not the case you have no located the stop run switch wires.

Our Keyless Ignition system must see 10Volts to operate, you will need to check your bikes battery, it is very likely that it is dropping below 10Volts during cranking and this is causing our unit to not allow the bike to start.

All Key fobs are sent in Manual mode, this requires you to press the button on the Dawg tag to allow you bike to start.

If you ignore the indicators of a low battery; blinking LED, Decrease in range, the key fob has one more Barrier to prevent you from being stranded. If you ignore the warning signs of a low battery the key fob will kick itself out of Automatic mode and put itself back into manual mode as a way to preserve any power it may have left. You will need to press the black button on your key fob in order to get the bike to start. ** Warning** DO NOT relay on this as your indicator of needing to change your batteries.

This is to add in our accessory switch, the accessory switch allows you to turn on your accessory circuit independently from the RFID and ignition circuits.

The way our system works is by controlling your bikes ignition and accessory circuits, it’s almost impossible for us to be the cause of one thing not working. In the event you suspect we are the reason for your headlight, blinker, radio, starter, or any other one specific thing not working you can always check our main wiring harness. With the bike authorized (stop/run switch on and a fob nearby) check our red wire for 12V, then make sure our red with black stripe has 12V, then check our brown wire, whatever voltage is on the brown should be coming out the red wire with white stripe. As long as this is happening it is not our unit causing ____blank ____ not to work. At this point you will want to look further down line and see if it’s a bad relay, ballast, fuse etc. causing your problem.

There are many different mounting possibilities and we know there is limited room on certain bikes so we give you 3ft of harnessing and 6ft of ground wire to find the spot that works best for your bike. Common mounting places include; under the seat, in the headlight bucket, in the fairing and under the gas tank.

Our system has built in filtering for MSD ignitions, yes our system will work vehicles equipped with MSD ignition systems.

No, for safety reasons, once the key fob has authorized the ignition the vehicle will not shut off or re-arm (the System will Re-arm 30 seconds after shutting the system off). IE; if your key fob battery died or a child threw your key fob out the window (we’ve heard it all) the vehicle will still continue to run until you decide to shut the engine down.